An Access Team will provide a single point of referral for all our adult mental health services, including people with dementia. The team will provide advice and guidance to individuals, carers and partners, and the ability to book straight into one of our improved pathway teams to minimize duplication and ensure individuals are supported by the right person at the right time in the right place.

Pathway Teams, established in line with the nationally developed Mental Health Care Clusters, replace Community Mental Health Teams (CMHTs) by operating a 'hub and spoke' model of service delivery. This model will ensure both equity of provision and maintain a local focus across or geographic region.


South Staffordshire Access Service

tel: 0300 555 5001

fax: 0300 124 5026


Shropshire, Telford & Wrekin Access Service

tel: 0300 124 0365

fax: 0300 303 3425



For Community Services click here

For Inpatient Services click here


Lisa Agell-Argiles

Head of Operations, Staffordshire Care Group

0300 790 7000 ext 8609

Paul Bowers

Head of Operations, Shropshire Care Group

01743 210177